Nazareth Home, a long-term care and rehabilitation organization, is pleased to announce that Sarah Askin, CPA has been hired as its new Chief Financial Officer. Askin will play an integral role in planning and forecasting the overall financial vision of the organization.

With more than 20 years working in public accounting, Askin brings significant experience from previous roles where she provided assurance and tax services to both small businesses and nonprofit organizations.

“We’re very excited to welcome Sarah to the Nazareth Home family,” Nazareth Home President/CEO Mary Haynes said. “Sarah’s expertise will enable her to make an immediate impact as we continue to position Nazareth Home for a successful future in the ever-changing landscape of senior care. She is an excellent addition to our leadership team.” 

“I’m honored to join such a reputable organization in the Louisville community,” Askin said. “Nazareth Home’s mission of providing compassionate care for seniors aligns with my core values, and I look forward to contributing to the long-term growth and success of the organization.” 

Askin holds a Bachelor of Science in Business with a concentration in accounting from Indiana University Southeast. She is a member of the American Institute of Certified Public Accountants and the Kentucky Society of Certified Public Accountants.

Nazareth Home has received Pinnacle Quality Insight’s 2022 Customer Experience AwardTM, qualifying in the category of skilled nursing facility. The award signifies Nazareth Home’s continued dedication to providing best-in-class healthcare services for seniors. 

The customer satisfaction report by Pinnacle Quality Insight is designed to measure residents’ satisfaction with regard to their quality of care and quality of life. 

The Highlands and Clifton Campuses both received awards for skilled care. The Highlands Campus was also awarded for its personal care program. To qualify for the Pinnacle Customer Experience Award™, Nazareth Home had to score in the top 15 percent of the nation across a 12-month average. Out of 2,700 care providers and 150,000 customer interviews, only those facilities that scored in the 85th percentile or higher received an award.

President/CEO of Nazareth Home, Mary Haynes, described receiving this recognition as a great honor, stating that the organization’s priority is keeping the residents safe, healthy and engaged.

“We are thrilled to be awarded for providing an environment that engages employees to deliver award-winning care where elders can thrive, and families can feel confident their loved one is receiving the best care,” said Haynes. “We are making our mark on the national scale by providing exceptional person-centered care to the elders we serve at both our locations.”  

Throughout its long history of serving the community, Nazareth Home has placed a strong emphasis on ensuring that the individual needs of every resident are met. A sampling of Nazareth Home’s residents and their families participated in monthly telephone interviews that included open-ended questions, as well as opportunities to rate Nazareth Home in specific categories. Every month, Nazareth Home gathers its real-time survey results to gain a better understanding of the residents’ needs and make enhancements when necessary.

Collaborative program adds an extra layer of individualized care for long-term care residents facing complex medical issues

Nazareth Home, in collaboration with Pallitus Health Partners, a part of Hosparus Health, has announced the implementation of a new complex disease management program known as HELD — Helping Embrace Life Decisions.

The HELD program supports Nazareth Home residents who have extreme or complex medical situations that require the attention and expertise of multiple health care providers. HELD brings together experts in the fields of geriatrics and complex disease management to develop an individualized plan that focuses on the unique healthcare needs of the Nazareth Home resident. It emphasizes closer monitoring of patients and engaging earlier in symptom control so individuals can discuss their goals and options, as well as identify a meaningful healthcare plan that can improve their quality of life for a longer period of time.

“The HELD program aligns with Nazareth’s Home commitment to be forward-thinking in how we deliver compassionate care, especially to those who are facing more complex situations with their health,” said Mary Haynes, president/CEO of Nazareth Home. “This is really the next generation of care to empower the elder with complex diseases to have more control over their goals, their care options, and ultimately the plan on how they want to live out their best life.”

The program includes a team of consistent providers, including staff members from both organizations, along with Dr. Tyler McQueen, a geriatric medicine specialist with Pallitus Health Partners. McQueen meets with Nazareth Home residents on a weekly basis concerning quality of life decisions during their critical time of need.

McQueen is part of Hosparus Health and the Central Louisville clinical team. He earned his medical degree from the University of Virginia School of Medicine and completed his residency in internal medicine at Wake Forest School of Medicine in North Carolina. He then completed fellowships in geriatric medicine and hospice and palliative medicine at Wake Forest. He is board-certified in internal medicine, geriatric medicine, and hospice and palliative medicine, and is a member of the American College of Physicians.

“This partnership, one of the first of its kind in our area, is an innovative, person-centered approach to caring for those with serious illness. As a provider of palliative care, we offer an extra layer of support that is consistently shown to improve quality of life for those with the most complex or advanced health conditions. We remain committed to meeting patients where they are and finding new ways to help them make the most of each day. Our collaboration with Nazareth Home is a natural extension of our mission,” said Bethany Snider, chief medical officer of Pallitus Health Partners.

Pallitus Health Partners offers comprehensive palliative care for serious illness in Kentucky and Indiana. Specialized services include chronic symptom and medication management, disease education and care coordination.

Nazareth Home is pleased to announce the appointment of Melissa L. Bailey as its new director of communications. Bailey will play an integral role in building a cohesive communications program for the long-term care and rehabilitation organization that encompasses branding, public relations, and employee communications. 

Bailey comes to Nazareth Home with more than 15 years of professional experience in the communications and marketing fields in both the for-profit and nonprofit sectors.

“We are excited to have Melissa join our team and continue to build on our strong history of person-centered care,” said Nazareth Home President/CEO Mary Haynes. “Her communication experience and skills will enhance Nazareth Home’s story in ways that connect and inspire people as we advance our mission of providing a healing ministry with a focus on hospitality.”

“I’m most excited to share wonderful stories about the lives being touched by the caring team at Nazareth Home,” said Bailey. “It’s an honor to be part of this great ministry that has such a rich history of serving elders and their families in the greater Louisville community.”

Bailey also volunteers for local cancer support groups and coordinates a respite care program for children living with special needs. She most recently served as the director of communications for the nonprofit Seven Counties Services / Bellewood & Brooklawn. Bailey is a graduate of the University of Kentucky.